White Paper

Examples of white papers that I researched, outlined, structured, wrote, and co-designed. Most of these samples supported broader marketing and sales goals, including demand generation and sales enablement.

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Written by:
Last updated:

Chatbots 101

Chatbots 101 Project Description When our team took this topic on, the hype around chatbots was reaching fever pitch. Internally, we understood that, to…

Elevating CX with Knowledge Management

Elevating CX with Knowledge Management Project Description In collaboration with leaders in sales, marketing, and product, I wrote, researched, revised, and helped design this…
Cover image for "Elevating CX with Knowledge Management," a whitepaper I wrote for MindTouch, a since-acquired software company.
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